FAQ'S

How to Keep Flowers Fresh?
To Keep the Flowers Fresh for the Longest period, you should constantly water the Flowers one Time a Day; take care of the Room temperature to be Cool.
How long would the fresh flowers last?
A-Most cut flowers can last anywhere from 5-6 days if properly cared for.
How often should Flowers be watered?
Fresh flowers need to be watered Early in the Morning, once a day in small portions only; if Flowers are in a vase, you should change the water in the vase three days a week.
How do I get in touch with you?
We always welcome feedback from our valuable customers. You can Email us at info@grace.aeor call +97145766398
What sizes of boxes do you provide?
We provide different sizes that can meet our customers request:
a. Small : 14x13 cm 
b. Medium: 19x15 cm 
c. Large : 24x19 cm 
d. X-Large : 31x23 cm 
Do I need to put the sender’s details if I don’t have the location?
We will require the basic details of the receiver, including (Name and Number); we will contact the receiver to confirm the location also. If you wish the sender to be anonymous, you can mark your request in the comments.
Where can I send the flowers in UAE?
We Have Free delivery to all UAE Emirates.
What if the Flowers I received were damaged?
All flower orders at GRACE Flowers are prepared with care. Our delivery service is always cautious, but if you receive an order that is not up to your satisfaction, please contact our customer service team immediately.

Payment

How can I pay?

We love to make it easy for our customers to place orders, so we currently have two payment methods: Online Payment and Cash on Delivery.
If I am outside UAE and need to place an Order inside the UAE, and My Card is not working Online, what should I do?
You can contact us on +97145766398or Email us at info@grace.aeto help and share Alternative solutions such as Bank Transfers.